Site Accessibility
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Turn Times is dedicated to making our websites accessible to everyone, including individuals with disabilities.
Accessibility Standard
We work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and review our site as features and content change. Accessibility is an ongoing effort, and some content or third-party services may not yet meet every accessibility need.
To report a problem or request an accommodation, please contact us. In your message, include the web page address — also called the URL — and the specific problem you encountered. We aim to acknowledge accessibility requests within two business days and will work with you on a reasonable alternative or next step.
Accessible Application Assistance
If you cannot use the online mortgage application or need an accessible alternative, call us during business hours at (844) 999-8876 or email info@turntimes.com. A team member can help you identify an alternative way to begin your inquiry or application.
Current business hours are Monday–Friday, 6:00 AM–6:00 PM PT, and Saturday, 7:00 AM–3:00 PM PT.
Contact Us
Phone for accessibility assistance
(844) 999-8876Email for accessibility assistance
info@turntimes.com